EN 
FR A token may have a ‘failed’ status for the following reasons:
- The survey form was not completed on time (deadline missed)
- The token was manually set to ‘failed’ status
Other questions
- How can I differentiate between my teams?
- How do I prepare the import file? Should I ask my clients for an Excel file containing only email addresses?
- Is it better to create parent groups, or a parent group with sub-groups underneath it? Is there a difference?
- Is there a limit on the number of emails that can be imported from participants, and in IRIS in general?
- Can we set an end date for the survey?