EN 
FR What is the Apps Store?
In addition to our agency work, which involves designing and implementing bespoke solutions, we offer premium extensions for WordPress and WooCommerce.
Frequently asked questions
Here we have compiled all your general questions about using our extension shop. apps by NOUS.
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I need a new feature, what can I do?
As with a bug, if you require a specific feature, you can contact us using the support form. Depending on your needs, we can offer you a specific solution or schedule an update to the extension.
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I have noticed a bug. How can I contact you?
This should not happen. However, if you notice a malfunction, which may be related to your theme or another extension, the best way to notify us is to use the support form in your customer account.
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Where can I find my invoice?
We will send your invoice by email. Please ensure you provide your intra-Community VAT number if you have one.
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Are my prices exclusive of tax or inclusive of tax?
All our prices are displayed excluding VAT, which means that 20% VAT is applied.
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How long can I use the extension I purchased?
Once you have purchased and downloaded one of our extensions, you can use it as you wish, with no time limit. The user has access to updates for a limited period of one year from the date of purchase.
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I have purchased one of your plugins. How can I obtain and benefit from updates?
We will notify you of updates and their availability by email. Before sending our email, we will reset the plugin download rights so that you can benefit from the update free of charge. To obtain the latest version of the plugin, log in to your customer area on our website, then go to...
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Get our premium extensions in French
By convention, our developments are done in English, and this also applies to our premium extensions. As they are not supported by the WordPress translation manager, these extensions are not automatically translated. We have therefore released a free extension to overcome this problem. The technical aspects are explained in an article on...
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Install a premium extension
Download the archive From your customer area on apps.avecnous.eu Upload From your website's admin panel